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Get in touch.

If you have a question regarding an order, laboratory documentation or a general enquiry, we're here to help.

Before contacting us, you may find the answer you're looking for within our Frequently Asked Questions, Order Tracking or Laboratory Analysis pages.

Before Contacting Us

Many common questions regarding shipping, order processing, laboratory documentation and product information are already answered elsewhere on our website. Before submitting an enquiry, you may find what you're looking for in one of the following sections.

FAQs Order Tracking Laboratory Analysis
If your enquiry is already answered within our Frequently Asked Questions or other information pages, we may direct you back to those resources so that we can prioritise customers requiring order-specific support.
Name

Contact Information

Registered Company
Velonix Research Labs Ltd
Registered Office
The Union Building
51–59 Rose Lane
Norwich
NR1 1BY
Please note that this is our registered business address and is not a retail premises or customer collection point.
Email
info@velonixlabs.co.uk
WhatsApp
07405 717354
This number is monitored via WhatsApp only. We are unable to respond to SMS text messages or telephone calls made to this number.
Business Hours
Monday – Friday
Normal business hours
Response Time
We aim to respond to enquiries as quickly as possible during normal business hours.
Research use only

Intended for laboratory research use.

All products supplied by Velonix Labs are intended solely for laboratory research use. They are not intended for human or veterinary use, consumption, or any other application. Customers are responsible for ensuring their use of any material complies with all applicable laws and regulations in their jurisdiction.