Last updated: April 2026

These Terms & Conditions govern your use of the Velonix Labs website and the purchase of products from us. By using this website or placing an order, you agree to these terms.

1. About Us

Velonix Labs operates this website and supplies products intended strictly for laboratory research purposes.

For enquiries, contact:
info@velonixlabs.co.uk

2. Eligibility

By placing an order, you confirm that you:

• Are at least 18 years old
• Are legally capable of entering into binding contracts
• Are purchasing for legitimate research purposes

3. Products & Intended Use

All products sold by Velonix Labs are intended strictly for laboratory research purposes only.

They are not intended for human or veterinary use.

You agree not to misuse any products or use them in any unlawful manner.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities
• Correct pricing errors

Once an order is placed, you will receive confirmation via email.

5. Pricing & Payment

All prices are listed in GBP (£).

Payments are processed securely via third-party payment providers. We do not store or have access to your full payment details.

We also accept payment via direct bank transfer. Where this method is selected, full payment must be received and cleared before any order is processed or dispatched. Customers must include their order reference when making payment.

We reserve the right to refuse, cancel, or refund any order at our discretion, including where a transaction is flagged for security or compliance reasons.

6. Shipping

Orders are processed within the timeframe stated on our website.

Delivery times may vary and are not guaranteed.

International Shipping (Ireland)

Orders shipped outside of the United Kingdom may be subject to customs inspection, import regulations, and local restrictions. By placing an order for delivery to Ireland, the customer acknowledges and accepts responsibility for compliance with all applicable local laws and regulations.

Velonix Labs supplies products strictly for laboratory research use only. It is the responsibility of the purchaser to ensure that products ordered are permitted for import into their country.

Velonix Labs is not responsible for delays, customs clearance issues, import duties, or the seizure of goods by customs authorities. In the event that a shipment is delayed, held, or confiscated by customs, no refunds or replacements will be issued.

By placing an order for international delivery, the customer agrees to these terms.

We are not responsible for delays caused by couriers or external factors.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Due to the nature of our products, returns are limited to damaged or incorrect items only.

8. Intellectual Property

All content on this website, including text, images, and branding, is the property of Velonix Labs.

You may not reproduce or use any content without permission.

9. Limitation of Liability

Velonix Labs shall not be liable for:

• Any misuse of products
• Indirect or consequential losses
• Loss of data, profit, or business

All products are supplied “as is” for research purposes only.

10. Compliance with Laws

You are responsible for ensuring that your purchase and use of products complies with all applicable laws and regulations.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will be posted on this page.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Disclaimer

All products sold by Velonix Labs are intended strictly for laboratory research purposes only.
They are not intended for human or veterinary use.
Velonix Labs does not condone, promote, or support misuse.