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Terms & Conditions

Last updated: April 2026

These Terms & Conditions govern your use of the Velonix Labs website and the purchase of products from us. By using this website or placing an order, you agree to these terms.

Velonix Labs operates this website and supplies products intended strictly for laboratory research purposes.

For enquiries, contact:
info@velonixlabs.co.uk

By placing an order, you confirm that you:

  • Are at least 18 years old
  • Are legally capable of entering into binding contracts
  • Are purchasing for legitimate research purposes

All products sold by Velonix Labs are intended strictly for laboratory research purposes only.

They are not intended for human or veterinary use.

You agree not to misuse any products or use them in any unlawful manner.

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Correct pricing errors

Once an order is placed, you will receive confirmation via email.

All prices are listed in GBP (£).

Payments are processed securely via third-party payment providers. We do not store or have access to your full payment details.

We also accept payment via direct bank transfer. Where this method is selected, full payment must be received and cleared before any order is processed or dispatched. Customers must include their order reference when making payment.

We reserve the right to refuse, cancel, or refund any order at our discretion, including where a transaction is flagged for security or compliance reasons.

Orders are processed within the timeframe stated on our website.

Delivery times may vary and are not guaranteed.

Velonix Labs supplies products strictly for laboratory research use only. It is the responsibility of the purchaser to ensure that products ordered are permitted for import into their country.

We are not responsible for delays caused by couriers or external factors.

Returns and refunds are governed by our Refund Policy.

Due to the nature of our products, returns are limited to damaged or incorrect items only.

All content on this website, including text, images, and branding, is the property of Velonix Labs.

You may not reproduce or use any content without permission.

Velonix Labs shall not be liable for:

  • Any misuse of products
  • Indirect or consequential losses
  • Loss of data, profit, or business

All products are supplied “as is” for research purposes only.

You are responsible for ensuring that your purchase and use of products complies with all applicable laws and regulations.

Your use of this website is also governed by our Privacy Policy.

We reserve the right to update these Terms & Conditions at any time.

Changes will be posted on this page.

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

All products sold by Velonix Labs are intended strictly for laboratory research purposes only.
They are not intended for human or veterinary use.
Velonix Labs does not condone, promote, or support misuse.

Research use only

Intended for laboratory research use.

All products supplied by Velonix Labs are intended solely for laboratory research use. They are not intended for human or veterinary use, consumption, or any other application. Customers are responsible for ensuring their use of any material complies with all applicable laws and regulations in their jurisdiction.